As part of the Insurance Authority’s efforts to provide a better experience for e-service beneficiaries and to ensure business continuity, scheduled maintenance will be carried out, which may temporarily affect access to e-services through the Authority’s main website.

This will take place during the following period:
Monday, May 25, 2026 from 7:00 PM to 2:00 AM

During the maintenance window, you can directly access the following e-services via the links below:
Submit a new complaint or follow up on a complaint against insurance companies:
icare.ia.gov.sa
Digital Services Portal (Tameen):
es.ia.gov.sa
You can also contact us at: it@ia.gov.sa
Thank you for your understanding.