Consumer Protection

Consumers of insurance companies can raise complaints to the Insurance Authority through our Consumer Protection Department (IA Care). Consumers can connect with IA Care through the following channels:


Call us on 800 124 0551. Our hours of service are 8:00am - 4:00pm

IA Care Website

Website Link:

You may visit Us

At Saudi Central Bank Head Office, King Saud Bin Abdulaziz Street, Riyadh, hours of service are 08:00am to 3:30pm