Consumer Protection

Consumers of insurance companies can raise complaints to the Insurance Authority through our Consumer Protection Department (IA Care). Consumers can connect with IA Care through the following channels:

Telephone

Call us on 800 124 0551. Our hours of service are 8:00am - 4:00pm

IA Care Website

Website Link: care.ia.gov.sa

You may visit Us

At Saudi Central Bank Head Office, King Saud Bin Abdulaziz Street, Riyadh, hours of service are 08:00am to 3:30pm

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