Support channels

Choose the channel that best fits your enquiry. Availability and response times are shown for each option.

Contact us

Send us a detailed message through our contact form. Our support team reviews every request and will reach out with a tailored response.

Service availability:

All Weeks

Contact or request an appointment with an official

This service enables you to request communication with the Authority's officials based on the type of request and the subject of interest, ensuring that the request is directed and followed up through the appropriate channel.

FAQ

Take a look at most frequently asked questions to learn about our services and policies

Call Center

Service availability:

From 8:00 AM to 11:00 PM

Response time:

Direct

Sign Language Video Call

Report an issue

Submit an official complaint regarding any issue you are facing so the support team can address it.

Service availability:

All Weeks

Last Modified Date: 20/08/2026 - 2:13 PM Saudi Arabia Time