Frequently Asked Questions

From the 23rd of November 2023, the IA becomes the authorized regulator of the insurance industry in Saudi Arabia. The IA aims to regulate, supervise, and control the insurance sector in the Kingdom. It will work to support and enhance its effectiveness, develop insurance awareness, protect the rights of the insured and beneficiaries, stabilize the insurance sector, contribute to financial stability, promote and develop the insurance sector, and work to consolidate the principles and pillars of the insurance contractual relationship. The Authority has an independent legal personality as well as financial and administrative independence.

Effective from March 4th, 2024, all health insurance-related mandates will be transferred from the Council of Health Insurance (CHI) to the IA.

Current laws and regulations related to the insurance sector will remain in effect until further instructions are issued.

No action is required regarding existing insurance policies as the contractual relationship between policyholders and insurers remains unchanged. However, the way that complaints are registered and managed will change. Please refer to IA Care for further information (icare.ia.gov.sa)

Current laws, instructions, and guidelines related to the insurance sector can be viewed by visiting the official IA website (www.ia.gov.sa). Any updates to laws and regulations will be published on IA’s website, and corresponding announcements communicated via IA’s official channels. Effective March 4th, 2024, information related to health insurance can be viewed by visiting the official IA website (www.ia.gov.sa).

Customers should visit the Committee’s official channel (www.idc.gov.sa) to submit their case. Please note that dispute cases should continue to be submitted through existing official channels, without compromising the mandates of the Committees for Resolution of Insurance Disputes and Violations (IDC). The IDC will be transferred to the IA but will continue to remain operationally independent.

From 23rd November 2023, all insurance complaints previously submitted to SAMA Cares, will be registered, and handled through IA Care. New complaints can be registered, and existing complaints managed by reaching IA Care through its dedicated phone line (800 124 0551), online portal (icare.ia.gov.sa), or via social media channels (X). All health insurance related complaints should be raised with IA Care from March 4th onwards. Any further changes to the current complaints handling process will be communicated via official channels.

Existing insurance claims, channels, and processes with Insurance companies will continue unaffected subject to the relevant statutory provisions.

Policyholders and beneficiaries will continue to receive the full rights afforded to them under current regulations. There will be no change to existing terms and conditions of existing insurance policies. The relationship between the policyholder and insurer remains a contractual relationship subject to the provisions agreed between them and to the statutory provisions related to the relationship.

The IA will continue to communicate directly with the insurance sector through dedicated relationship managers, in addition to sharing a circular with a comprehensive set of IA email addresses with all regulated entities. Effective from March 4th, 2024, CHI’s health insurance mandates will be fully integrated into the IA. Consequentially, all health insurance queries and complaints should be raised through the IA’s portal ‘IA Care’. IA Care can be reached through its dedicated phone line (800 124 0551), online portal (icare.ia.gov.sa), and/or via social media channels (X). For the full contact details of the IA, please refer to the contact information section at the bottom of this page.

All new licensing requests and approvals, as well as those submitted to SAMA prior to 23/11/2023, will be handled by the IA. From March 4th, 2024, all health insurance qualification requests should be directed to the IA. New forms for qualification requests as well as qualification requirements will be available on the IA’s website.

Inquiries related to licensing matters can be directed to the following email address: LIC@ia.gov.sa

You can find the licensing requirements by visiting the following page: www.ia.gov.sa/licenses

The legal excepted structures are subject to the following:Insurance or reinsurance activities: Joint-stock company (public or closed) or direct investment as a foreign branch as per the relevant regulations. Insurance related services providers: Joint-stock company (public or closed) or Limited liability company.

Investors can engage in licensed activities granted from Insurance Authority through three options:Invest as a shareholder in licensed companies. Establish a new company. Establish a foreign branch (limited to insurance or/and reinsurance activities).

There are no limits or restrictions; foreign investors can fully own 100% of their ventures—taking into account the anticipated added value from the investor and assessing it in line with the provisions of the Foreign Investment Law.

Applications for licenses can be submitted for the following activities:Insurance Reinsurance Insurance Agency Insurance Brokerage Reinsurance Brokerage Insurance Aggregation Insurance Consultancy Insurance Claims Settlement Inspection and Loss Assessment Actuarial Services Additionally, applications for licenses can be submitted for unclassified activities related to insurance, provided that an evaluation of the anticipated added value from business models is conducted, along with their contribution to achieving national goals and their alignment with regulations and laws.

If both parents reside in the Kingdom permanently and have insurance coverage as active employees, the children are only eligible for dependent coverage under the father, unless the mother’s employer wishes to add the children as dependents.

Dual insurance can be checked through the Council's website at any time. If there is existing dual health insurance for the policy during policy issuance system upload, it will be flagged upon acceptance and the request returned to the employer and insurer, to provide a single basic health insurance policy as per the dual insurance organization circular.

Active policies or any policies activated and uploaded before August 1, 2023 will not be terminated. The current period will be per the dual insurance organization circular for new and renewed policies starting August 1, 2023.

The employer is mandated to provide the compulsory coverage for the employee. The Council will follow up on employer compliance in insuring the covered categories as per the Health Insurance Law executive regulations. Additional or supplementary coverage can be obtained without contradicting the dual insurance organization regulations.

If the wife has an active health insurance policy from her own employer, this employer policy is considered the primary policy while active. If the primary coverage ends for any reason such as leaving that job, the husband’s employer’s policy becomes effective immediately upon termination of the relationship between the employee and her employer.

Each insured member (beneficiary) can only have one health insurance policy.

If both parents work in the private sector, the children are eligible for coverage through the husband's employer.

The employer is mandated to insure all employees and their family members under the health insurance system by contracting with a licensed health insurer and issuing a unified insurance policy including the minimum approved provider network.

Coverage for a married female employee includes her non-working husband or husband working in the public sector, sons until age 25, unmarried non-working daughters, and orphans fostered by insured families.

The private sector employer is mandated to insure all employees, Saudi and non-Saudi, and their family members covered by the system (spouses, sons until age 25, unmarried non-working daughters, and orphans fostered by insured families).

The wife's employer is mandated to insure her.

Yes, for a married female employee, coverage includes her non-working husband or husband working in the public sector, sons until age 25, unmarried non-working daughters, and orphans fostered by insured families.

No, private sector employers are only mandated to insure employees and their family members covered by the system (spouses, sons until age 25, unmarried non-working daughters, and orphans fostered by insured families).

Yes, private sector employers are mandated to insure all employees, Saudi and non-Saudi, and their family members covered by the system (spouses, sons until age 25, unmarried non-working daughters, and orphans fostered by insured families) under mandatory health insurance.

Yes, private sector employers are mandated to insure all employees, Saudi and non-Saudi, and their family members covered by the system (spouses, sons until age 25, unmarried non-working daughters, and orphans fostered by insured families) under mandatory health insurance.

Yes, the employer is mandated to insure a married female employee, including her non-working husband or husband working in the public sector, sons until age 25, unmarried non-working daughters, and orphans fostered by the insured family.

Yes, the employer is mandated to insure them.

The employer is mandated to insure all employees and their family members covered by the system. An employee is eligible for insurance from their employment start date, including the probation period.

Yes, private sector employers must insure all their Saudi and non-Saudi employees and their family members covered by the system (spouses, sons until age 25, unmarried non-working daughters, and orphans fostered by insured families) under mandatory health insurance.

Yes, private sector employers are mandated to insure all their employees, Saudi and non-Saudi, and their family members covered by the system (spouses, sons until age 25, unmarried non-working daughters, and orphans fostered by insured families) under mandatory health insurance.

Health insurance for a married female employee includes her husband if he works in the government sector or is unemployed, her sons until age 25, unmarried non-working daughters, and orphans fostered by the family covered by mandatory health insurance.

Yes, the visitor insurance policy covers emergency dental treatment costs up to 500 Riyals during the policy period.

The visitor insurance policy covers the costs of emergency dialysis up to the maximum policy benefit.

The visitor insurance policy covers emergency cases up to 100,000 Riyals, including emergency pregnancy and delivery expenses up to 5,000 Riyals during the policy period.

The visitor policy covers emergency dental treatment up to 500 Riyals.

The visitor policy covers emergency cases up to SAR 100,000, including costs of emergency antenatal care and childbirth up to a maximum of SAR 5,000 during the policy period.

The policy covers costs of emergency pregnancy and childbirth up to a maximum of SAR 5,000 during the policy period.

The visitor policy covers emergency cases up to 100,000 Riyals, including emergency pregnancy and delivery expenses up to 5,000 Riyals during the policy period.

The employer is not obligated to insure visitors. The visitor insurance policy terms and conditions apply to the visitor.

The employer is not obligated to insure visitors. The visitor insurance policy terms and conditions apply to the visitor.

Age is calculated according to the Gregorian calendar year which starts at the beginning of January and ends at the end of December.

The employer and health insurance company must be notified immediately of any updates to marital status (includes dependents).

The beneficiary has the right to upgrade their insurance tier to a higher tier according to the health insurance company's contract terms with the employer. In this case, the beneficiary must pay the financial difference between their insurance tier and the higher insurance tier if approved.

Yes, it is irregular for the employer to sign on behalf of the insured member.

Yes, the employee must personally sign the unified medical disclosure form. The employer signing on behalf of the employee is considered irregular.

The insured member is required to fill the disclosure form for themselves and their family members covered by the system.

Disclosure of all diseases and health conditions mentioned in the disclosure form is required, accurately, for proper pricing and to ensure required healthcare services are received as per the benefits of the unified policy.

The unified health insurance policy covers within the Kingdom of Saudi Arabia. You can refer to additional benefits in your specific policy to know about overseas coverage.

The unified health insurance policy covers within the Kingdom of Saudi Arabia. The beneficiary can refer to additional benefits in their policy to know about overseas coverage.

If the employer does not subscribe or pay the health insurance premiums for their employee subject to this system and their covered family members, they will be obligated to pay all due premiums, in addition to a financial penalty not exceeding the annual subscription value per individual. They may also be deprived of recruiting workers permanently or temporarily.

Upon deletion of the insured member, the remaining premium amount can be refunded. The employer has the right to recover the remaining premium portion when the insured member is deleted, provided their claims do not exceed 75% of the premium value. The refunded portion is calculated pro-rata (Refund = Annual Premium / 365.25 days * Remaining days).

Yes, the employer has the right to recover the remaining premium portion when the insured member (employee) is deleted, provided their claims do not exceed 75% of the premium value. The refunded portion is calculated pro-rata (Refund = Annual Premium / 365.25 days * Remaining days).

Yes, the employer should provide evidence of resignation to the insurance company to remove him from the policy.

Coverage ends upon termination of the contractual relationship with the employer.

Saudi employees are removed from health insurance upon termination of their contractual relationship with the employer (resignation).

Coverage ends upon termination of the contractual relationship with the employer.

Yes, coverage ends upon the insured member's death.

The employer must provide evidence of the sponsorship transfer to the insurance company to remove them from the policy.

Per the general conditions, coverage ends upon termination of the contractual relationship.

Insurance coverage ends for insured members in the following cases: Reaching the maximum policy benefit limit, policy expiry or cancellation, insured member's death, end of contractual relationship with employer (for Saudis), insured member exiting the Kingdom (final exit), insured member moving to work for a new employer (sponsorship transfer).

Yes, the employee can be deleted from health insurance in the following cases: (Final exit, death, employee moving to a new employer). The remaining premium amount can also be refunded for the remaining subscription period of the deleted employee, provided their claims do not exceed 75% of the subscription value. The refunded portion of the premium is calculated on a pro-rata basis (Refund = Annual Premium / 365.25 days * Remaining days).

The employer can add insured members during the policy period on a pro-rata basis if there is evidence of the employee joining work for the employer. Otherwise, added members will have a start date of policy issuance with coverage effective from the date of addition.

The employer can add insured members during the policy period on a pro-rata basis if there is evidence of the employee joining work for the employer. Otherwise, added members will have a start date of policy issuance with coverage effective from the date of addition.

The beneficiary must notify the employer within 30 days of birth to add the newborn in a separate policy from the mother, retrospective to birthdate upon insurer notification.

The Fund bears the costs of healthcare for mandatory health insurance beneficiaries of small and medium enterprises and their dependents who have exhausted the maximum limit of 500,000 Riyals per policy.

Private sector employers are obligated to insure all their Saudi and non-Saudi employees and their dependents covered by the system (spouses, sons until age 25, unmarried and unemployed daughters, and orphans fostered by the insured family). The employer is obligated to pay the premiums for their employees and dependents to the insurance company they choose and the employer alone is responsible for paying the premiums.

All medical conditions must be disclosed accurately to ensure required healthcare services are received as per the benefits of the unified policy.

The employer is obligated to pay the premiums for their employees and dependents to the insurance company and the employer alone is responsible for paying the premiums.

The employer is obligated to pay the premiums for their employees and dependents to the insurance company they choose for this purpose. The employer alone is responsible for paying the premiums.

The employer is obligated to pay premiums for enrolled employees and their dependents to the chosen insurance company and is solely responsible for premium payments.

No, the employer is obligated to pay premiums for enrolled employees and their dependents to the chosen insurance company.

Yes, the employer is obligated to pay premiums for enrolled employees and their dependents to the chosen insurance company.

The employer is obligated to pay the premiums for their employees and dependents to the insurance company and the employer alone is responsible for paying the premiums.

Medication co-payment percentage: Generic drug, OTC drug, innovative treatment - if generic alternative is not available: 20% coinsurance, maximum copay:30 Saudi Riyals Innovative treatment - if generic alternative is available: 0-50% coinsurance of innovative treatment cost, maximum copay: To be determined by agreement between employer and insurance company.

Yes, as co-payment or cost sharing for outpatient services is separated from pharmacy dispensing fees for a single visit.

The copay (cost sharing) is the portion the beneficiary pays when receiving outpatient treatment as stated (if applicable) in the policy schedule, except for emergency care and hospitalization.

You can contact your insurance company through their communication channels to inquire about the network of approved healthcare providers under your policy. You can also download the Council app and go to the Medical Case section and select My Network.How can I know the accredited hospital and clinic network in my policy?You can contact your insurance company through their communication channels to inquire about the network of approved healthcare providers under your policy. You can also download the Council app and go to the Medical Case section and select My Network.

Co-payment (cost sharing) is the portion the beneficiary pays when receiving outpatient treatment as stated (if applicable) in the policy schedule, except for emergency care and hospitalization.

Co-payment (cost sharing) is the portion the beneficiary pays when receiving outpatient treatment as stated (if applicable) in the policy schedule, except for emergency care and hospitalization.

Emergency medical care is that necessitated by the beneficiary's medical condition following an event, symptom or emergency health condition requiring urgent medical intervention, as per the classification by the Ministry of Health.

Co-payment is the portion paid by the beneficiary for outpatient services as stated in the policy schedule, except for emergencies and hospitalization.

Yes, the updated policy covers the costs of vision correction procedures.

Yes, the maximum benefit limit has been increased to 1 million Riyals in the basic policy for large and mega companies. For small and medium enterprises, expenses exceeding 500,000 Saudi Riyals are supported through the health insurance beneficiary coverage program.

The basic health insurance policy covers heart valve damage up to a maximum of 150,000 Saudi Riyals during the policy period.

Yes, the basic health insurance policy covers early breast cancer screening.

The co-payment percentage is the amount paid by the beneficiary for outpatient medical services as stipulated (if any) in the policy schedule, excluding emergencies and hospitalization.

Yes, telehealth services can be availed based on medical justification.

The unified health insurance policy covers companion accommodation and meals up to a maximum of 150 Saudi Riyals per day.

The unified health insurance policy covers repatriation of the deceased to their home country up to a maximum of 10,000 Saudi Riyals during the policy period.

The updated basic health insurance policy covers medical devices that are required and necessary by the treating physician at a healthcare provider approved by the Health Insurance Council, at customary and reasonable prices.

The basic/unified policy covers autism treatment costs up to a maximum of 50,000 Saudi Riyals during the policy period. You can also refer to the services provided to autism patients in Appendix 4.

The health insurance policy excludes joint replacement except as mentioned benefits in the policy or for treatment of complications resulting from a covered benefit, e.g. knee replacement due to cancer or accident for new and renewed policies.

Yes, the basic health insurance policy provides home healthcare services for hospitalized patients to enable them to complete their treatment at home according to best medical practices. This includes: post-surgery wound care if medically required provision of intravenous medications post-surgery or if medically required, care of urinary catheters.

Generic drug/therapy: An equivalent preparation to the innovative drug in pharmaceutical form, concentration, method of administration, quality, efficacy and therapeutic claim. Innovative drug/therapy: A preparation containing a new active substance, introduced under a proprietary name in the markets by the innovative company.

The basic health insurance policy covers the cost of prescription glasses up to the age of 14 years, up to a maximum of 400 Saudi Riyals during the policy period, for new and renewed policies.

The updated basic health insurance policy covers long-term care limited to nursing care and attendance.

The unified health insurance policy covers the cost of circumcision (for males) up to a maximum of 500 Saudi Riyals during the policy period.

Yes, the unified health insurance policy covers the cost of treating psoriasis.

Yes, the unified health insurance policy covers up to 600 SAR per day for the patient's accommodation and meals in a shared room, and up to 150 SAR per day for a companion's accommodation and meals when medically necessary.

Yes, the basic health insurance policy covers the cost of kidney transplantation up to a maximum of 250,000 Saudi Riyals during the policy period.

The basic insurance policy covers the cost of dialysis up to a maximum of 180,000 Saudi Riyals during the policy period.

The unified cooperative health insurance policy excludes any illness or injury that arises as a direct result of the insured person's occupation.

The basic health insurance policy covers preventive procedures including vaccinations such as seasonal ones, as well as maternal and child healthcare, as per the guidelines issued by the Ministry of Health and the Public Health Authority.

The seasonal flu vaccine is covered under the basic health insurance policy as a preventive procedure including seasonal vaccinations as per the guidelines issued by the Ministry of Health.

The unified health insurance policy covers preventive procedures, including vaccinations such as seasonal vaccinations, as per the guidelines issued by the Ministry of Health.

Newborn treatment costs are covered under the mother's policy for up to 30 days from birth, up to the policy maximum benefit (500,000 SAR), until the baby is added to the policy retroactively from birth date. A birth notification certificate or birth certificate must be provided to the insurance company to add the newborn.

Yes, the basic health policy covers emergency transportation costs for patients and expectant mothers to the nearest suitable facility for treatment, via licensed ambulance services, only in cases of emergency.

The unified health policy covers baby formula per the eligibility criteria for prescribing formula to infants medically requiring it up to 24 months of age, as outlined in Appendix 5 of the unified health policy.

All existing medical conditions must be accurately disclosed in the form for proper pricing and to ensure required healthcare services are received as per the benefits of the unified policy.

The basic health insurance policy excludes devices, means, drugs, procedures or hormone treatment for family planning, contraception, inducing conception, infertility, sexual dysfunction, tubal ligation or other artificial insemination methods.

All medical conditions must be disclosed accurately for proper pricing and to ensure required healthcare services are received per the benefits of the unified policy. Pregnancy must also be disclosed if requested by the insurance company.

Yes, the basic health insurance policy covers costs of contraceptives up to a maximum of SAR 1,500 during the policy period.

The unified health insurance policy covers costs of pregnancy and delivery up to a maximum of SAR 15,000, including antenatal care and normal/cesarean delivery.

The basic unified health insurance policy covers costs of pregnancy and childbirth up to a maximum of SAR 15,000 and includes antenatal care and normal/caesarean delivery.

The basic unified health insurance policy covers costs of pregnancy and childbirth up to a maximum of SAR 15,000 and includes antenatal care and normal/caesarean delivery.

Yes, the basic health insurance policy provides home healthcare services for hospitalized patients to enable them to complete their treatment at home according to best medical practices. This includes: Post-surgery wound care when medically necessary. Administering IV medication after surgery when required, catheter care.

The unified health insurance policy covers hearing aids up to 6,000 Saudi Riyals during the policy period.

The basic health insurance policy covers basic and preventive dental treatment up to 1,200 Saudi Riyals without coinsurance, and root canal treatment and emergency cases up to 800 Saudi Riyals with 20% coinsurance, during the policy period.

Yes, the basic health insurance policy covers dental treatment costs including cleaning once during the policy period.

Failure to provide height and weight data in the standard medical disclosure form will lead to rejection of coverage for bariatric surgery costs.

The basic health insurance policy covers bariatric surgery for gastric sleeve only when the BMI exceeds 40 or 35 with complications, up to a maximum of 15,000 Riyals with a 20% co-pay and a maximum of 1,000 Riyals during the policy period.

The basic health insurance policy covers bariatric surgery for gastric sleeve only when the BMI exceeds 40 or 35 with complications, up to a maximum of 15,000 Riyals with a 20% co-pay and a maximum of 1,000 Riyals during the policy period.

The basic health insurance policy covers bariatric surgery for gastric sleeve only when the BMI exceeds 40 or 35 with complications, up to a maximum of 15,000 Riyals with a 20% co-pay and a maximum of 1,000 Riyals during the policy period.

The basic health insurance policy covers bariatric surgery for gastric sleeve only when the BMI exceeds 40 or 35 with complications, up to a maximum of 15,000 Riyals with a 20% co-pay and a maximum of 1,000 Riyals during the policy period.

The basic health insurance policy covers the costs of treating mental health conditions up to a maximum of 50,000 Saudi Riyals during the policy period.

The basic health insurance policy covers the costs of treating mental health conditions up to a maximum of 50,000 Saudi Riyals during the policy period, for both new and renewed policies.

The National Insurance Sector Strategy serves as a comprehensive national framework involving all relevant stakeholders. The Insurance Authority is the strategy owner and is responsible for its implementation and for monitoring progress against its objectives. The strategy’s governance model clearly defines roles across supervision, guidance, management, coordination, execution, and support to ensure effective delivery.

Yes. The Insurance Authority plans to implement more than 200 regulatory enhancements to improve the business environment, support innovation, and protect policyholders. This process has already begun with the issuance of a draft new Cooperative Insurance Law aligned with international best practices and Saudi Vision 2030 objectives, which has been published on the public survey platform. The new law is expected to enhance market stability and growth, promote fair competition, strengthen regulatory oversight, and support innovation and digital transformation across the sector.

Under the new strategy, the Insurance Authority will continue to adopt a balanced model that integrates regulation, supervision, oversight, and market development. This model is considered among the most advanced globally, as it provides a unified governance framework that enables the Insurance Authority to develop and expand the insurance sector while ensuring compliance through effective regulatory tools.

One of the strategy’s key commitments is increasing private sector participation in covering national risks. This approach helps reduce the financial burden associated with risks that threaten national security, such as geopolitical risks, terrorism, and cybersecurity threats. The strategy provides a framework for collaboration with the private sector to establish joint insurance pools that offer coverage for such risks up to defined limits

The Technology, Data, and Artificial Intelligence Program is a central pillar of the strategy. It includes initiatives aimed at advancing the digital maturity of insurance platforms, establishing a centralized data infrastructure to enable real-time access to information, and leveraging innovative technologies such as artificial intelligence to support decision-making. The program also includes the launch of the National Insurance Services Gateway, creating an integrated digital environment that enables seamless collaboration across the sector

The National Insurance Sector Strategy designed 72 initiatives to deliver the objectives of its 11 strategic and enabling programs. Each initiative is linked to a specific strategic objective, designed to work in an integrated manner, and prioritized based on impact and readiness. Together, these initiatives are expected to deliver a transformational shift across the insurance sector and support the development of a strong and sustainable insurance market.

To deliver its objectives, the strategy includes eight core programs and three enabling programs. The core programs are Health Insurance, Motor Insurance, Property and Casualty Insurance for Individuals, Protection and Savings Insurance, Property and Casualty Insurance for corporates, Reinsurance, Retention, Capacity, and Uninsured Risks. In addition, there are three enabling programs focus on Regulations and Legislation, Technology, Data, and Artificial Intelligence and Human Capital.

Additional outcomes include expanding health insurance coverage to 23 million beneficiaries, increasing the number of insured vehicles to 16 million, creating more jobs in the insurance sector, increasing private sector participation in covering national risks, and implementing over 200 regulatory enhancements to improve the business environment, foster innovation, and strengthen the rights of all contracting parties within the insurance ecosystem.

The strategy directly supports the ambitious goals of Saudi Vision 2030 by contributing to a thriving economy that offers opportunities for all, a vibrant society that enjoys well-being and prosperity, and an ambitious nation committed to efficiency and accountability. It also aligns with the core objectives of the Financial Sector Development Program and its insurance-related performance indicators, including: 1. Enabling financial institutions to support private sector growth. 2. Developing an advanced financial market. 3. Strengthening financial planning through protection and savings. 4. Advancing the financial technology ecosystem.

The strategy aims to achieve three core objectives: 1. Strengthening insurance protection for people and businesses. 2. Developing a sustainable and efficient insurance market. 3. Enabling coverage for national-level risks.

The strategy targets four primary stakeholder groups: People, businesses, insurance industry, and government. During the strategy’s development, relevant stakeholders were actively engaged to gather insights and align on strategic priorities. These contributions came from government ministries and entities, the private sector, insurance companies, and customers including individuals, small and medium enterprises, and large corporations. Their input played a meaningful role in shaping the final strategy.

The Insurance Authority (IA) developed the National Insurance Sector Strategy as one of its core mandates following its establishment under Council of Ministers Resolution No. (85) dated 15 August 2023, with support from the Financial Sector Development Program. Since its inception, the Insurance Authority has worked on shaping the NIS to address structural challenges in the insurance sector, define a clear roadmap for its future, and strengthen the sector’s role as a key pillar of national economic stability.